Terms & conditions
Between:
Justin Minns Photography (“the Provider”)
17 Bobby’s Way, Stanton, Suffolk IP31 2FE
and Client (“the Customer”)
These Terms & Conditions apply to the organisation and provision of photography workshops.
1. General Provisions
1. These Terms & Conditions form an integral part of the Contract (Booking Confirmation) between the Provider and the Customer.
2. Definitions:
• Contract / Booking Confirmation – the written agreement between the Provider and the Customer for photography workshop services.
• Services – all services provided by the Provider, including but not limited to accommodation, meals, photography activities, transfers, and on-site assistance, as defined in the programme.
• Force Majeure – any unforeseeable, unavoidable event beyond the reasonable control of the parties that makes trip operations impossible. This includes, but is not limited to: extreme weather (e.g., severe storms, blizzards, floods); transport and road closures (e.g. blocked mountain passes, tunnels, or suspended ferries/flights); infrastructure failures (e.g. prolonged power or utility outages); epidemics or pandemics; acts of war, terrorism, or civil unrest; and binding governmental restrictions or emergency declarations.
• Provider - Justin Minns Photography acts as provider of photography workshop services
• Customer - a person or company that acts as a recipient of photography workshop services under the direction of the Provider
2. Entering the Contract / Booking
1. The contracting parties are:
• Justin Minns Photography – the Provider
• Customer – the workshop participants
2. A Contract is considered concluded when the Provider issues a Booking Confirmation with an order number, either via email or the official booking system.
3. If the Customer enters the contract for the benefit of a third party, the Customer must provide all required personal details prior to arrival.
4. The Customer must immediately inform the Provider of any changes in case any alterations to the details provided have been made. The Provider bears no responsibility for failure to fulfill the contract affected by the changes made outside his knowledge. The Provider accepts no responsibility for problems caused by inaccurate or delayed information.
3. Price Conditions
1. Prices are expressed in British pounds (GBP) and include VAT.
2. The total price includes the services specified in the Booking Confirmation but excludes travel insurance or personal expenses of the Customer.
3. Prices may be increased only in case of higher official taxes, fees, and never later than 90 days before arrival. The Provider will provide written notice with a detailed calculation, The customer should notify the Provider forthwith or no later than 3 days after receipt whether the proposed changes in price have been accepted or the contract is deemed cancelled.
4. Payments made in foreign currencies must be converted to GBP at the rate applied by the Provider’s bank. All transfer and exchange fees are borne by the Customer
4. Payment Conditions
1. All payments shall be made to the Provider’s bank account as stated in the Booking Confirmation, using bank transfer or online e-payment through Provider’s booking system.
2. Payments are considered completed once funds are received in the Provider’s account.
3. Payment schedule (UK workshops):
• A 20% deposit is required at the time of booking and no later than 90 days before the workshop date
• Final: 100% payment is required no later than 30 days before the workshop date
• Bookings made less than 30 days before arrival require full payment upon booking
(non-refundable).
3a. Payment schedule (non-UK workshops):
• 20% deposit is required at the time of booking and no later than 90 days before the workshop date
• 70% payment is required no later than 60 days before arrival.
• Final: 100% payment is required no later than 30 days before the workshop date
• Bookings made less than 30 days before arrival require full payment upon booking
(non-refundable).
4. Non-payment within the specified time limits constitutes cancellation by the Customer and will be subject to cancellation fees (see Section 5).
5. Cancellation Conditions
1. All cancellations must be submitted in writing via e-mail including the booking number.
2. The Customer may withdraw from the contract at any time by submitting a written notice by email clearly referencing the booking number. The date the Provider receives the written cancellation notice shall be considered the effective date of cancellation.
3. Cancellation fees (UK workshops):
• 20% of the total booking price if cancelled 90–61 days before arrival
• 100% of the total booking price if cancelled 30 days or less before arrival
In the event that the cancelled place is re-booked by another party then money paid to the cancelled booking may be transferred to an alternative workshop if one is available.
3a. Cancellation fees (non-UK workshops):
• 20% of the total booking price if cancelled 90–61 days before arrival
• 70% of the total booking price if cancelled 60–31 days before arrival
• 100% of the total booking price if cancelled 30 days or less before arrival
4. The Provider reserves the right to cancel the trip prior to departure for any reason including an insufficient number of participants, Force Majeure, or the sudden illness, injury, death or unexpected unavailability of essential key personnel (such as the Workshop Leader). The refund of all payments as described in the paragraph below shall release the Provider from any further liability.
5. For non-UK workshops the Provider must make substantial payments to suppliers far in advance of the scheduled arrival date. If a trip is cancelled due to force majeure The Provider will promptly refund the portion of the trip cost not advanced to suppliers. The Provider will use its best efforts to recover advance payments as promptly as possible, and will refund to you the amount recovered, if any. However the Provider does not guarantee recovery of any or all of the advance payments made, and our use of best efforts to recover these payments will not include the institution of any legal proceeding in foreign lands. This policy applies to a trip cancellation by client choice following any necessary increase in trip costs.
6. Minimum Participants
If the retreat requires a minimum number of participants, this will be stated in the Booking Confirmation in writing via e-mail with reference to the reservation number. If the minimum number is not reached by the specified deadline of 90 days before arrival, the Provider may cancel the booking with full refund of all payments received.
7. Changes or Cancellation by the Provider
1. The Provider may make minor changes to the program if necessary and if they do not substantially affect the nature or quality of the services.
2. If essential terms of the contract must be changed before arrival, the Customer will be notified immediately and has 3 days to:
a) Accept the change, or
b) Cancel the contract with a full refund.
3. In such cases, the Customer may choose between:
• An equivalent or higher-value substitution (or lower-value with refund of difference). If the substitute service has a higher standard, the Customer pays the balance of the cost.
• A full refund of all payments made, unless the inability to provide satisfactory service was caused by action or nonfeasance of the Customer, actions or nonfeasance of a third party or due to independent causes, which could not be foreseen by the Provider, and which the Provider nor any of the persons for which the Provider is responsible could prevent nor mitigate their effects/undo their consequences, or force majeure.
8. Liability of the Provider
1. The Provider is responsible for the proper delivery of services as specified in the Contract, except where failure results from:
a) the Customer’s own actions or negligence,
b) a third party unconnected with the provision of services, or
c) force majeure circumstances.
2. The Provider is not liable for circumstances beyond its control, including but not limited to force majeure events.
3. Limitation of Liability:
The Provider’s total liability under this Contract shall not exceed the total amount paid by the Customer.
9. Liability of the Customer
1. The Customer must comply with local laws, international customs and foreign currency regulations, regulations regarding safety and order, and hold a passport and any required visas, permits, and certificates (including medical certificates).
2. The Customer is responsible for any damage caused by them and must cover resulting costs.
3. If the trip program includes essential services from a partner or third party supplier, the Customer must also comply with the terms and conditions of the partner or third party supplier.
4. The Customer is responsible for their health and fitness and must inform the Provider at the point of booking, of any medical conditions that might be important due to the character of the program.
5. The Customer must inform the Provider of any dietary requirements at the time of booking. Every effort will be made to ensure that such requests are met but this cannot be guaranteed and the provider will have no liability if this is not possible.
5. The Provider reserves the right to exclude any person under the influence of alcohol or drugs or who endangers themselves or others.
10. Insurance
1. The Customer and Participants are required to hold valid Travel Insurance covering:
a. trip cancellation or interruption,
b. loss of personal items, and any flight / transportation cancellations or delays,
c. medical expenses and assistance, personal accident and injury insurance, also covering any activities involved at the destination,
d. third-party liability,
e. active/sports liability insurance covering, for example, damage to rented equipment.
f. The Customer must provide a copy before travel.
11. Data Protection, Privacy Policy, Marketing and Branding
Personal data of Customer is strictly processed in accordance with the EU General Data Protection Regulation (GDPR) and applicable UK privacy laws. The Provider only collects and retains information necessary to process orders and provide essential information, and does not share personal details with third parties.
12. Force Majeure
The Provider disclaims liability for cancellations caused by events classified as Force Majeure. In the event of force majeure, the affected party must notify the other immediately in writing. Neither party shall be liable for non-performance due to such events. Each party shall bear its own costs resulting from the interruption.
13. Governing Law and Dispute Resolution
The client must communicate any perceived failure in the performance of this contract on the spot to the tour leader thus giving the tour leader the opportunity to achieve a satisfactory solution. Should this not be possible, you should make your complaint known to us in writing within 28 days of the completion of the workshop.
This Contract shall be governed by and construed in accordance with UK law.